FAQ

Lashes and eye beauty

How do your sale offers work?

Current offers show in the bar at the top of every page and apply automatically at checkout, no code needed. Multi-buy offers count units of the same product, so you can mix volumes or styles within one set.

Is lash glue included?

No. Our lashes are sold without adhesive. Lash clusters need a bond made for clusters, strip lashes need strip lash glue, and magnetic lashes need no glue at all. Always patch test a new adhesive first.

How long do lash clusters last?

Usually a few days per application, depending on the bond you use and how you care for them. Our guide on how long lash clusters last has tips to make them last longer.

Can I wear the lashes more than once?

Yes. Strip lashes and magnetic lashes can be worn again if you remove them gently, clean them and store them in their tray or case. Clusters can often be reused a few times too.

Where do you ship from, and how fast?

Orders ship from a US warehouse to the 48 contiguous states and Washington, D.C., with free tracked shipping. Processing takes 1 to 3 business days, and delivery usually takes 3 to 8 days after that.

Will my order arrive before Christmas?

Order by December 15 for delivery before Christmas within the contiguous US. Orders placed later may still arrive in time, but we cannot promise it.

What is your return policy?

You can return unused items in their original packaging within 30 days. See our refund policy for details.

New to lashes? Start with our lash clusters guide for beginners or shop all lash and eye beauty.

Home Pilates kit

Who is the kit for?

Anyone who wants to do mat Pilates or low-impact strength work at home, from complete beginners to regular studio-goers.

What is included?

A Pilates ring, a mini exercise ball, five loop resistance bands (extra-light to extra-heavy), a long flat band, a stretching strap, a figure-8 band, an arm & inner-thigh toner, a pair of non-slip grip socks and a drawstring carry bag.

Is a mat included?

No. Use any yoga or Pilates mat you already have.

Where do you ship?

To the 48 contiguous US states and Washington, D.C. We do not currently ship to Alaska, Hawaii, US territories, APO/FPO addresses or outside the United States.